Home › Stocktaking in retail

Stocktaking in retail: methods, deadlines, costs.

Four accepted ways to record what is in your shop — and an honest calculation of what each of them costs you in staff hours and in a shop that stays shut.

Obligation

What the law requires

In short

Anyone who keeps accounts has to record their stock at the close of each financial year. The obligation goes back to the EU Accounting Directive 2013/34/EU, which every member state has transposed into its own law. Which methods are permitted — a full count on the balance sheet date, a shifted count, perpetual stocktaking or statistical sampling — and which deadlines and retention periods apply is decided nationally.

Directive 2013/34/EU on the annual financial statements of companies requires the undertakings it covers to draw up annual accounts in which assets are stated accurately. Stock is part of those assets, so it has to be recorded — goods on the shop floor, in the stockroom and in the window included. What the directive does not do is prescribe how you count: that is left to national law.

In practice the member states allow the same family of four methods: the full count on or close to the balance sheet date, the shifted count with a value-based roll-forward, the perpetual stocktake spread across the year, and statistical sampling. What differs is the detail — the window around the balance sheet date, the documentation each method demands, and how long the papers have to be kept. In Germany, for example, the obligation sits in § 240 and § 241 of the Handelsgesetzbuch, the German commercial code, and the shifted count is allowed up to three months before and two months after the balance sheet date; France, Spain, Italy, Poland and the Netherlands each set their own rules in their own commercial and accounting law. So you do not necessarily have to count on 31 December — but do not carry a deadline across a border either.

Note: we are not accountants and this text is no substitute for advice. Which method is permitted in your case, which deadlines apply and how the count has to be documented follows from the law of the country you trade in — please settle it with your accountant or auditor there, in particular for sampling and perpetual stocktaking, which both carry formal requirements for the records.

Obligation, part two

Who has to take stock at all

In short

Whoever has to keep accounts has to take stock. The directive lets member states relieve small undertakings of parts of the accounting regime, and most of them do — but the thresholds and the extent of the relief are national and differ widely. In Germany, for example, sole traders who stay below certain turnover and profit thresholds in two consecutive financial years can be released from the bookkeeping obligation. Whether that applies to you is a question for your accountant.

Even a business that is formally relieved rarely gets out of counting. If you are taxed on a simple receipts-and-outgoings calculation you need no full commercial stock record, but you still have to be able to substantiate the cost of the goods you sold. And whatever the obligation: if you do not know what is in the shop, you buy the wrong things.

The practical question is therefore rarely whether, but how often and at what cost. That is what the rest of this page is about.

Methods

The four routes compared

MethodHow it worksSuitsThe catch
Full count on the balance sheet date Everything is counted on or close to the balance sheet date Small ranges, shops with a clear seasonal lull Shop shut, staff at the weekend, everything on one date
Shifted count Counted inside the window your national law allows around the balance sheet date, then rolled forward by value Retailers who do not want to interrupt the Christmas trade The roll-forward has to be documented cleanly
Perpetual stocktaking Counting spread across the year, every article at least once Anyone who keeps continuous stock records Without a fast counting method, practically impossible to sustain
Statistical sampling Only a statistically determined part is counted, the rest extrapolated Large, uniform stocks Demands recognised statistical methods and documentation

The quiet favourite

Perpetual stocktaking is the most attractive method for most fashion retailers — it spreads the work and delivers dependable figures all year round as a by-product. In practice it fails on one point only: anyone working with a hand scanner cannot manage to touch every article once a year without bringing the shop to a standstill.

That is exactly what changes when a complete count takes one to two hours instead of a weekend. Perpetual is then no longer extra work but the easier route.

Process

How it runs: three phases

The count itself is the shortest part. The work sits before and after it — and that is exactly where it is decided whether the figures hold up at the end.

Phase 1: preparation, one to two weeks ahead

Phase 2: counting day

Form fixed pairs, assign areas, mark off the areas that are done. Anyone counting by hand should work in twos: one counts aloud, one writes. That is faster than working alone and considerably more accurate, because reading aloud forces a second pair of eyes. While the count runs, nothing is sold, moved or restocked — or it is recorded properly.

Phase 3: follow-up

Go through the discrepancy list, recount, assign causes, and only then correct. After that, draw up the stock record, have it signed and file it. This phase is regularly underestimated: four to eight hours is normal for a mid-sized range.

Discrepancies

Stock discrepancies and where they come from

In short

A stock discrepancy is the gap between the book stock and the counted stock. It is not automatically theft: posting errors, returns that were never booked in, breakage, shrinkage and forgotten storage places usually account for the larger share between them. If you do not separate the causes, you look in the wrong place.

CauseTypical signWhat helps
Posting error at the tillsingle articles, irregularcheck till receipts on a sample basis
Returns never booked inthe goods are there, the system says noa fixed routine for returned items
Goods received not recordedwhole deliveries missingmatch the delivery note against the booking
Forgotten storage placea whole product group missingwork through the area list
Breakage and spoilageknown individual caseswrite off as you go instead of at year end
Shrinkageevenly spread across small, high-value articlesarticle security, clear sight lines, counting more often

The most effective lever against discrepancies is not the camera above the door but the frequency of counting. Count once a year and you find a gap in January that arose in March — with no chance left of reconstructing the cause. Count every few weeks and you see the gap while someone still remembers.

Costs

What your stocktake really costs today

In short

A manual stocktake in a shop with 4,000 pieces realistically costs two people a weekend, so roughly 30 working hours, plus a day without sales if you close. At an hourly rate of 20 euro that is about 600 euro in staff costs, on top of the lost sales and the follow-up work.

Most retailers count only the staff hours. The more expensive item is often the closed shop — and the inaccurate stock figure you go on buying with for the next eleven months.

ItemShop with ~4,000 piecesNote
Staff hours for counting2 people × 15 h = 30 hA full weekend
Staff costsaround €600at €20 an hour including on-costs
Lost sales1 trading dayif you close for the count
Follow-up and clearing discrepancies4–8 hSearching, recounting, correction postings
Total per yearfour figuresdepending on turnover and staff costs
External service provideralso four figuresbuys you the day, not the stock problem

The item nobody counts

A study of ten retail businesses for the ECR Shrinkage & OSA Group and GS1 UK arrived at a stock accuracy of 65 to 75 per cent before RFID was introduced, and 93 to 99 per cent afterwards. Put differently: without continuous recording, roughly every third to fourth stock record is wrong.

That costs you no money on any single day, but a little every day — through reordering on a hunch, through goods that sit unsold, and through online orders you have to cancel because the piece had long gone from the shop.

Organisation

Your own staff or a service provider?

In short

A stocktaking service buys you a day, not the stock problem. They count quickly and know the drill, but they do not know your range — and the day after the count the stock figure starts drifting again. For a single balance sheet date that can pay off; for continuous stock accuracy it does not.

Your own teamService provider
Coststaff hours, often at a premiumfour figures quickly, depending on the number of pieces
Speedslower to get goingpractised, considerably faster
Knowledge of the rangehigh — spots when something is wronglow — counts what is there
Clearing discrepanciesdone at the same timestays with you
Effect across the yearnonenone

The last row is the important one. Both routes solve the same problem on a single day of the year. If you want the stock figure to be right permanently, you do not need to outsource the count — you need to make it so cheap that it can happen more often.

If you count yourself: what works

Records

Documentation and retention

In short

The stock record is one of the accounting documents that have to be retained. The requirement is the same wherever the directive applies: a knowledgeable third party must be able to follow how the count came about — not just the result, but the way to it. How long you have to keep it is set by national law and differs across the EU; in Germany, for example, it is ten years.

In practice that means: keep not only the finished stock list, but also the count sheets, the discrepancy list and the notes on how deviations were handled. If you count digitally, save the files in a format that will still be readable at the end of the retention period — CSV and PDF are better suited to that than the export format of one particular piece of software.

To be clear once more: we are not accountants, and this page is no substitute for legal or tax advice. Which requirements of form and retention apply to you follows from the law of the country you trade in — please settle it with your accountant or auditor there. This section describes common practice, nothing more.

From practice

The seven most common mistakes

Alternative

How RFID changes the arithmetic

With RFID every piece gets a small radio label in addition to its barcode. The handheld reads around 700 pieces a minute, without line of sight and through cardboard. The weekend turns into one to two hours.

The honest catch: the existing stock has to be tagged once. For 4,000 pieces that is around two working days. It is the only larger piece of work — after that new goods are tagged as they arrive and cost seconds per piece.

How RFID stocktaking works in detail and what it costs →

Questions

Common questions about stocktaking

How often does a retailer have to take stock?

As a rule at the close of each financial year. The EU Accounting Directive 2013/34/EU requires the undertakings it covers to draw up annual accounts, and the stock has to be recorded for that. Exactly when in the year that falls depends on your financial year — for many fashion retailers it is 31 December or a date after the end of the season.

Do I have to count on the balance sheet date, or can it be earlier?

Most member states allow a shifted count: you count inside a window around the balance sheet date and roll the value forward to it. The width of that window is set by national law. In Germany, for example, it is three months before and two months after the balance sheet date. For retail this is often the more practical route, because it leaves the Christmas trade alone — but check the window that applies where you trade.

What is perpetual stocktaking?

Instead of counting everything once, the counting is spread across the year — every article at least once. It requires continuous stock records from which the stock and its movements can be seen at any time. This is exactly where RFID is strong: when a complete count takes only one to two hours, perpetual stocktaking is suddenly feasible without extra effort.

What does a manual stocktake really cost?

Reckon on two people over a weekend, so roughly 30 working hours, plus a day without sales if you close. At an hourly rate of 20 euro that is around 600 euro in staff costs plus the lost sales. An external stocktaking service also runs into four figures quickly, depending on the number of pieces and the region.

Is a stocktaking service worth it?

For a single balance sheet date, often yes — you buy yourself a quiet day. What you do not get is continuous stock accuracy: the day after the count the stock figure starts drifting again, and until the next stocktake you are working with estimates once more. If you want the stock figure to be right all year, an annual service gets you nowhere.

How accurate is my stock figure without RFID?

A study of ten retail businesses for the ECR Shrinkage & OSA Group and GS1 UK from 2018 found stock accuracy of 65 to 75 per cent before RFID was introduced. Afterwards it was 93 to 99 per cent. In other words: without RFID roughly every third to fourth stock record does not match reality.

Is an Excel list enough for a stocktake?

For the count itself yes, and for a small range that is perfectly legitimate. We provide a free template for it. The limit lies elsewhere: a list is a snapshot. It tells you what was there on counting day — not what is there today.

Who is exempt from the obligation to take stock?

The directive allows member states to relieve small undertakings of parts of the accounting regime, and the thresholds are set nationally. In Germany, for example, sole traders who stay below certain turnover and profit thresholds on two consecutive balance sheet dates can be released from the bookkeeping obligation and with it from the obligation to take stock. Whether such a rule covers you is a question for your accountant. Either way, the cost of the goods you sold still has to be substantiated.

How long do I have to keep the stock record?

Stock records are among the accounting documents that have to be retained, and the period is set by national law rather than by the directive, so it differs across the EU. In Germany, for example, it is ten years, counted from the end of the calendar year in which the stock record was drawn up. Keep not only the result but also the count sheets and the discrepancy list — the route to the figure has to be traceable, not just the figure.

May I sell during the stocktake?

In principle yes, but it makes things more complicated: every sale during the count changes the stock you are recording. If it cannot be avoided, note every transaction and recount the area concerned at the end. With an RFID count that takes one to two hours, the problem eases by itself.

What counts as one piece?

It sounds trivial and is the most common source of argument on counting day: is a two-piece outfit one piece or two? How do you count a set that can also be sold singly? Agree it beforehand and put it in writing — what matters is that you handle it the same way every year, otherwise your figures are not comparable.

How do I deal with goods that are with a customer or at the tailor?

For accounting purposes they still belong to you and therefore have to be recorded — but separately from the shop stock. Set up a separate area for them and note where the goods are. The same holds for goods on consignment, where ownership runs exactly the other way round: they stand in your shop but do not belong to you.

How long would you need?

Send us your rough number of pieces. We will work out how long your stocktake would take with RFID and what the system costs for your shop — and we will tell you plainly if it does not pay for you.

Read on

Goes with this